Parts of Cairns complete transition to the nbn

4 August 2015

Here's the latest update from NBN Co:

Homes and businesses in parts of Cairns are set to complete the transition to Australia’s Broadband Network, with the existing copper network in the area due to be disconnected from 14th August 2015.
The area includes parts of the Esplanade, Abbott Street, Grafton Street, Grove Street, Minnie Street, Upward Street and Mulgrave Road.
Residents in these areas will need to switch existing landline phone, ADSL internet and Telstra cable internet services to the nbn™ if they wish to keep using them.
Access to high speed broadband through the nbn™ is not automatic. This means local residents and businesses that have not yet placed an order for services are urged to contact their preferred internet service provider or phone company as soon as possible to maintain phone and internet access.
There are a number of premises that require more complex installations that aren’t yet able to order a service. nbn is working on having this resolved as soon as possible and each premises will be notified directly as soon as they are able to order a service. These premises will receive extra time to make the switch.
As part of a national upgrade to Australia’s fixed line infrastructure, the nbn™ will progressively replace most existing landline phone and internet services across the nation.
nbn™ spokesperson Kylie Lindsay said: “These homes and businesses are part of more than one million premises nationwide that are able to connect to the nbn™ network.
“It’s vital that people understand that the switch is not automatic and residents and businesses need to place an order to move their landline phone and internet services over to the nbn™ network before 14th August 2015, if they wish to continue using them.
“Customers do have a choice, they can switch to fast broadband through the nbn™ or they can choose to make do with mobile solutions.
“We are committed to ensuring no one gets left behind and are particularly urging people with special equipment including EFTPOS terminals, and medical and security alarms which operate using a landline phone connection to contact their preferred phone company and internet service provider immediately.”
You can find out whether you are eligible to connect to the nbn™ as well as more information about the areas scheduled to complete the transition to the nbn™ by visiting nbnco.com.au/switch.

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